"But I don't want to go among mad people," Alice remarked."Oh, you can't help that," said the Cat: "We're all mad here. I'm mad. You're mad.""How do you know I'm mad?" said Alice."You must be," said the Cat, "or you wouldn't have come here."
My cell phone sent me a text message Sunday. It wanted to thank me for upgrading my service, and inform me that $12.50 would be charged to my account.
Monday my cable television bill arrived. It announced that the recent changes to my high-speed Internet connection have increased my monthly charges by $25.
My electric company sent a very polite letter to let me know that changes to my contract will result in higher per kilowatt-hour charges.
My mortgage company sent an e-mail stating that after reviewing my escrow reserves they have determined that an additional $50 per month will be necessary to achieve the 16.6% cushion allowed by federal law.
All of this good news in only three days!
I swear I have fallen down the rabbit hole.
Is this happening to anyone else?
Do you think these companies are facing declining profits and this is an attempt to slide unnoticed charges past unsuspecting customers?
Well, I noticed.
My response to T-Mobile: ?4U: RUSOS? 12.50 IDTS! ^URS, TYVM. (Translation: I have a question for you. Are you stupid or something? $12.50 per month, I do not think so! Up yours. Thank you very much). The charge was removed.
The new Internet provider will be connecting service next month.
I have drafted a list of my own changes to my electric contract, which include, but are not limited to the following: Effective 07/01/2008 customer shall henceforth be referred to as Her Majesty in all communications. Further, customer requires presents. She likes presents. Presents will be expected by the first day of each month. Any present received after the 15th day of any month will be considered past due and additional swag will be necessary.
My sofa needs new cushions, not my escrow account. Countrywide Home Loans has graciously agreed to drop the extortion attempt after the error of their ways was pointed out to them by a bitchy Mortgage Broker disguised as an uninformed victim of their predatory lending practices. They have assured me that my $372.00 refund check will promptly be processed.
All of this nonsense takes a lot of time to resolve, not to mention many infuriating calls to apathetic off shore Customer Service Representatives. Being pissed off takes a lot of energy.
Thank you, for letting me vent. I promise only happy posts for the rest of the week, so help me Pre-Dispute Arbitration Agreements.